Terms of service
OVERVIEW
Welcome to Wyrdlore Society — for explorers of the old, wild, and weird.
The terms "we", "us" and "our" refer to Wyrdlore Society. Wyrdlore Society operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Wyrdlore Society is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced within them (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms carefully. They include important information about your legal rights, and cover areas such as your right to cancel, warranty disclaimers, and limitations of liability. Nothing in these Terms affects your mandatory rights as a consumer under the law of the country in which you live.
By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK TO PRIVACY POLICY]. If you do not agree, you should not use or access the Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you have the legal capacity to enter into a binding contract in your country of residence, and that you consent to any minor dependents in your care using the Services on devices you own, purchase or manage.
To use the Services — including browsing our store or purchasing products — you may be asked to provide information such as your email address and billing, payment and shipping details. You represent that all information you provide is correct, current and complete, and that you have all rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and for activity on your account. You may not transfer, sell, assign or license your account to another person.
SECTION 2 — OUR PRODUCTS
We make every effort to represent our products accurately. Please note that colours and product appearance may differ from how they appear on your screen, depending on your device and its settings.
Our garments are printed to order. Minor variation in print placement, tone, and finish is inherent to the process and is a characteristic of the product, not a defect.
Product descriptions may change at any time at our discretion. We may discontinue any product, and may limit quantities offered to any person, region or jurisdiction on a case-by-case basis.
This does not affect the legal guarantee of conformity. Under Spanish law you have a three-year right to remedy if goods are faulty, not as described, or not fit for purpose. See Section 15.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. Wyrdlore Society may accept or decline any order at its discretion. Your order is accepted when we confirm acceptance — we must receive and process payment before acceptance. Please review your order carefully before submitting.
If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number you provided.
Your purchases are for your own personal or household use.
SECTION 3B — YOUR RIGHT TO CANCEL (RIGHT OF WITHDRAWAL)
This is a legal right that exists in addition to our Refund Policy. You may use whichever is more favourable to you.
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period expires 14 days from the day on which you (or a third party you name, other than the carrier) take physical possession of the goods. Where an order is delivered in multiple parts, the period runs from receipt of the last item.
To exercise this right, inform us of your decision by a clear statement — email to support@wyrdloresociety.com is sufficient. You may use the model form below, but you are not required to. To meet the deadline, it is enough that you send your communication before the 14-day period expires.
Effects of cancellation. We will reimburse all payments received from you, including standard outbound delivery costs (but not any extra cost arising from your choosing a delivery method other than our cheapest standard option). We will make the reimbursement without undue delay, and no later than 14 days after the day we are informed of your decision — though we may withhold reimbursement until we have received the goods back, or you supply evidence of having sent them, whichever is earlier. Reimbursement will use the same means of payment you used, at no fee to you.
Returning the goods. Send the goods back without undue delay and in any event within 14 days of telling us you are cancelling. You bear the direct cost of returning the goods. You are liable only for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.
Model Withdrawal Form (Complete and return only if you wish to withdraw from the contract.)
To: Wyrdlore Society, Rúa Cega, 9, 15200 Noia, A Coruña, Spain — support@wyrdloresociety.com
I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods: Ordered on / received on: Name of consumer(s): Address of consumer(s): Signature (only if this form is notified on paper): Date:
SECTION 4 — PRICES AND BILLING
Prices displayed to consumers include VAT. Any delivery, handling, customs or import charges are shown separately and made clear to you before you complete your order.
Prices, discounts and promotions may change without notice. The price charged is the price in effect when the order is placed, as set out in your order confirmation email.
We may run promotions governed by separate terms. Where those conflict with these Terms, the promotion terms govern.
You agree to provide current, complete and accurate purchase, payment and account information, and to update it promptly so we can complete your transactions and contact you.
You represent that: (i) the payment information you provide is true, correct and complete; (ii) you are authorised to use the payment method; and (iii) you will pay all charges incurred at the posted prices, including delivery charges and applicable taxes.
SECTION 5 — SHIPPING AND DELIVERY
Delivery times are estimates. Unless otherwise agreed, we will deliver without undue delay and within 30 days of the contract being concluded. If we fail to deliver within that period, you may give us an additional reasonable period; if we still fail to deliver, you are entitled to cancel and receive a full refund.
Risk of loss and damage passes to you when you — or a third party you have named, other than the carrier — take physical possession of the goods. Until then, parcels lost or damaged in transit remain our responsibility. If your order does not arrive, contact us and we will resolve it.
Where you have arranged your own carrier (one not offered by us), risk passes to you on handover to that carrier.
We are not responsible for delays caused by customs processing or events outside our reasonable control, but this does not limit your rights above.
SECTION 6 — INTELLECTUAL PROPERTY
The Services — including all trademarks, brands, text, displays, images, graphics, product designs, reviews, video and audio, and the design, selection and arrangement of them — are owned by Wyrdlore Society, its affiliates or licensors, and are protected by copyright, trademark, design and other intellectual property laws in the EU and internationally.
Our original artwork, lore, and written material are the heart of what we make. Please don't take them.
These Terms permit you to use the Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store or transmit any material from the Services without our prior written consent. Nothing in these Terms grants you a licence under any patent, trademark, copyright or other IP of Wyrdlore Society, Shopify or any third party. All rights not expressly granted are reserved.
"Wyrdlore Society", our logos, product and service names, designs and slogans are trademarks of Wyrdlore Society. You must not use them without our prior written permission. Shopify's name, logo and marks are trademarks of Shopify. All other marks belong to their respective owners.
Nothing here restricts your statutory rights to quote, review, or otherwise use material where permitted by law.
SECTION 7 — OPTIONAL TOOLS
You may be given access to third-party tools through the Services which we neither monitor nor control.
Such tools are provided "as is" and "as available", without warranties, representations or endorsement of any kind, except where mandatory consumer law provides otherwise. We have no liability arising from your use of optional third-party tools. Use of them is at your own discretion, and you should satisfy yourself as to the relevant provider's terms.
New features we release in future form part of the Services and are subject to these Terms.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain materials and links to websites operated by third parties. We are not responsible for examining or evaluating their content or accuracy. If you leave the Services to access them, you do so at your own risk.
We are not liable for harm arising from third-party websites, or from products or services you obtain there. Please review the third party's own policies. Complaints about third-party products or services should be directed to that third party.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Wyrdlore Society is powered by Shopify, which enables us to provide the Services. However, all sales are made directly with Wyrdlore Society. Shopify is not responsible for any aspect of any sale between you and us, including injury, damage or loss resulting from purchased products. You release Shopify and its affiliates from claims arising from your transactions with Wyrdlore Society.
This release does not affect any rights you have against us, or any mandatory rights you have under applicable consumer law.
SECTION 10 — PRIVACY AND DATA PROTECTION
All personal data we collect through the Services is subject to our Privacy Policy [LINK TO PRIVACY POLICY]. Certain personal data may also be subject to Shopify's Privacy Policy.
Wyrdlore Society is the data controller for personal data collected through our store. We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR). You have the right to access, rectify, erase, restrict, port, and object to the processing of your personal data, and the right to lodge a complaint with your national supervisory authority.
Because the Services are hosted by Shopify, Shopify processes personal data relating to your use of the Services as our processor. Information you submit may be transferred to and shared with Shopify and third parties, which may be located outside the EEA — such transfers are made subject to appropriate safeguards. See our Privacy Policy for details.
SECTION 11 — FEEDBACK AND USER CONTENT
If you submit ideas, suggestions, feedback, reviews, proposals or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display it in any medium for any purpose, including commercial use — for example, to operate, evaluate, improve and promote the Services.
You represent that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with it; and (iii) it complies with these Terms. We are under no obligation to keep Feedback confidential, to pay for it, or to respond to it.
We may — but need not — monitor, edit or remove Feedback we consider unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or which infringes any party's rights.
Your Feedback must not infringe any third-party right, contain unlawful, abusive or obscene material, or contain malware. You may not use a false email address or impersonate anyone. You are solely responsible for your Feedback and its accuracy.
Your moral rights, and your right to leave honest reviews, are unaffected.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
The Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct these and to update information or cancel affected orders at any time without prior notice, including after you have submitted your order.
Where we cancel an order for this reason, you will receive a full refund. Where a pricing error is obvious and could reasonably have been recognised as an error, we are not obliged to supply at the incorrect price.
SECTION 13 — PROHIBITED USES
You may use the Services for lawful purposes only. You may not use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any applicable law or regulation; (c) to infringe our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, disparage or intimidate anyone; (e) to transmit false or misleading information; (f) to use material that does not comply with these Terms; (g) to send spam or unsolicited promotional material; (h) to impersonate any person or entity; or (i) to engage in conduct that restricts anyone's use of the Services, or that may harm Wyrdlore Society, Shopify or other users.
You also agree not to: (a) upload viruses or malicious code; (b) reproduce, duplicate, copy, sell, resell or exploit any part of the Services; (c) collect or track others' personal information; (d) spam, phish, pharm, pretext, spider, crawl or scrape; or (e) interfere with or circumvent security features.
We may suspend, disable or terminate your account if we determine you have breached these Terms. Where you are a consumer, we will give you notice and reasons unless prevented by law or by an overriding security concern.
SECTION 14 — TERMINATION
We may terminate this agreement or your access to the Services at any time, and you remain liable for amounts due up to the date of termination. Termination does not affect any order already accepted, or any refund or withdrawal right you have already acquired.
The following survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver & Entire Agreement, Assignment, Governing Law, Privacy — and any other provision that by its nature should survive.
SECTION 15 — WARRANTIES AND DISCLAIMERS
Your statutory rights come first. Under Spanish law (Royal Legislative Decree 1/2007, as amended by RDL 7/2021) you benefit from a legal guarantee of conformity of three years from delivery — one year longer than the EU minimum. If goods are faulty, not as described, or not fit for purpose, you are entitled to repair, replacement, price reduction or refund as provided by law.
For the first two years, a fault is presumed to have existed at the time of delivery — the burden is on us to show otherwise, not on you to prove it.
Nothing in these Terms excludes, restricts or limits that guarantee, and any attempt to do so is void. Consumers resident in other EU/EEA states retain the guarantee period available under their own national law where it is more favourable.
Information presented through the Services is provided for general information only. We do not warrant its accuracy, completeness or usefulness, and reliance on it is at your own risk.
Subject always to the paragraph above and to Section 16, and to the fullest extent permitted by law, the Services are provided "as is" and "as available", without representation, warranty or condition of any kind, express or implied. We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.
SECTION 16 — LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- defective products, under the Product Liability Directive;
- breach of your mandatory rights as a consumer; or
- any other liability that cannot lawfully be excluded or limited.
Subject to the above, and to the fullest extent permitted by law, we are not liable for indirect, incidental, special, punitive or consequential loss — including lost profits, lost revenue, lost savings, or loss of data — arising from your use of the Services or any product obtained through them.
Where we are liable to you, our total liability is limited to the greater of (a) the amount you paid for the product giving rise to the claim, or (b) the amount required by applicable mandatory law. If you are a consumer, we are liable for foreseeable loss caused by our breach; we are not liable for loss that was not foreseeable at the time the contract was made.
Nothing in this section limits Shopify's own obligations to you, if any, under applicable law.
SECTION 17 — INDEMNIFICATION
This section does not apply to you if you are acting as a consumer.
If you use the Services for business purposes, or in breach of Section 13, you agree to indemnify, defend and hold harmless Wyrdlore Society, Shopify, and our affiliates, officers, directors, employees, agents and service providers from any losses, damages, liabilities or claims — including reasonable legal fees — arising out of (1) your breach of these Terms, (2) your violation of any law or third-party right, or (3) your unlawful use of the Services.
We will notify you of any indemnifiable claim. We may control the defence and settlement of such a claim at your expense, but will not settle any claim imposing non-monetary obligations on you without your consent (not to be unreasonably withheld). You will cooperate in the defence, including by providing relevant documents.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found unlawful, void or unenforceable, it shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed. This does not affect the validity of the remaining provisions.
SECTION 19 — WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of it.
These Terms, together with any policies posted on our site, constitute the entire agreement between you and us regarding the Services, superseding prior agreements and communications, including earlier versions of these Terms. This does not exclude liability for fraudulent misrepresentation, and does not affect your statutory rights.
Ambiguities shall not be construed against the drafting party — save that, where you are a consumer, any ambiguity will be interpreted in the manner most favourable to you, as required by Directive 93/13/EEC.
SECTION 20 — ASSIGNMENT
You may not delegate, transfer or assign these Terms or your rights and obligations under them without our prior written consent; any attempt to do so is void. We may transfer or assign these Terms and our rights and obligations, provided this does not reduce the guarantees or rights you have under them. We will notify you if we do.
SECTION 21 — GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of Spain, and the courts of Spain shall have jurisdiction.
However, if you are a consumer resident in another EU/EEA member state:
- This choice of law does not deprive you of the protection of the mandatory consumer-law provisions of the country in which you are habitually resident (Regulation (EC) No 593/2008, "Rome I", Article 6).
- You may bring proceedings against us in the courts of the member state in which you are domiciled, and we may bring proceedings against you only in the courts of your member state of domicile (Regulation (EU) No 1215/2012, "Brussels Ia").
SECTION 22 — HEADINGS
Headings are for convenience only and do not limit or affect these Terms.
SECTION 23 — CHANGES TO THESE TERMS
You can review the current version of these Terms at any time on this page.
We may update, change or replace any part of these Terms by posting changes to our website. We will notify you of any material change in accordance with applicable law, and such changes take effect on the date specified in the notice. Changes will not apply retroactively to orders already placed. Your continued use of the Services after a change takes effect constitutes acceptance of it.
SECTION 24 — COMPLAINTS AND DISPUTE RESOLUTION
If something has gone wrong, please contact us first at support@wyrdloresociety.com. We read every message ourselves and would far rather resolve a problem directly than formally.
If we cannot resolve your complaint, you may be entitled to refer the dispute to an alternative dispute resolution (ADR) body in your country. Your national European Consumer Centre can direct you to the appropriate body.
Note: the EU Online Dispute Resolution (ODR) platform was permanently discontinued on 20 July 2025. Any template that still tells you to link to it is out of date — and continuing to reference it may itself be treated as a misleading practice.
SECTION 25 — CONTACT INFORMATION
Questions about these Terms should be sent to support@wyrdloresociety.com.
Wyrdlore Society (trading name) Owner: Damián Martiz — sole trader (autónomo) Rúa Cega, 9 15200 Noia, A Coruña Spain Email: support@wyrdloresociety.com NIF/DNI: 44820514T
Full trader identification is published in our [Aviso Legal / Legal Notice], as required by Article 10 of the LSSI-CE.
Wyrdlore Society · Estd. 2026 · For explorers of the old, wild, and weird.
